We stand behind our workmanship. If there are any problems with a repair, talk to us. We'll make it right.
1. Place the item to be repaired into a box, include completed repair form, and send to our store. We use either UPS or FedEx when shipping outbound repairs, but you may send your item via the carrier of your choice. We suggest that you select a method which provides for package tracking and a delivery receipt signature.
2. We will call to explain your repair, give you a price quote and turnaround time.
3. Upon your approval, we process your credit card, complete your repair and ship back to you.
4. If you decide not to proceed with the repair, we’ll return your item at our expense. (Continental U.S. only)
We look forward to serving you!
79 Cleveland Ave.,
Rutland, VT 05701
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Stop in today and see why BalanceWorks is your one stop shop for custom comfort for your feet.