FAQ

FAQ

Q. Why do we charge a deposit?
A. As a small business, many times people do not bother to pick up their repairs, even after numerous calls. We need to cover our labor costs.


Q. What kind of shoes can be repaired?
A. Most any shoe can be repaired.


Q. Can you supply footbeds?
A. Yes.
BalanceWorks can build custom footbeds for nearly any application, activity, or sport.


Q. Do you repair belts or handbags?
A. Yes. We can repair almost any leather or synthetic leather item including replacing zippers in shoes, tents, motorcycle leathers,

nearly anything that needs a new closure.


Q. Do you special order shoes?
A. Yes. If you’re looking for a particular shoe, we are happy to help you. Just ask.


Q. If I don’t pick up my repairs, what happens?
A. Repairs not picked up after we’ve been unsuccessful in contacting you will be put up for sale in our second-hand shoe area.


Q. Do you fix leather?
A. Yes. We can fix almost anything that is leather.

 

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